- Information We Collect We collect various types of information to provide you with a personalized and seamless experience. These categories include:
a. Information You Provide: We collect information that you voluntarily provide when you interact with our website or services. This includes information you enter when making a purchase, creating an account, posting reviews, participating in surveys, or contacting our customer support. This information may include your name, email address, shipping address, and payment details.
c. Mobile Information: If you use our mobile applications, we may collect information about your mobile device, including its unique identifier and location data. This data may be used to provide location-based services, such as personalized content and advertisements.
d. Communication Data: We may collect information related to your interactions with CharmyPosh, including email communication. This helps us improve the relevance and usefulness of our emails and customer support.
e. Information from Other Sources: We may receive information about you from third-party sources, such as shipping carriers and credit bureaus, to enhance our ability to detect and prevent fraud, as well as to improve the accuracy of your account information.
- Use of Information We use the information we collect for various purposes, including:
- Processing your orders and requests.
- Customizing your shopping experience and improving our website.
- Responding to your inquiries and providing customer support.
- Sending you marketing and advertising communications, if you consent to receive them.
- Detecting and preventing fraudulent activities.
- Complying with legal requirements and protecting our rights and the safety of our users.
- Sharing of Information CharmyPosh values your privacy and does not sell, rent, or trade your personal information to third parties for commercial purposes. However, we may share your information under certain circumstances:
a. Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as processing orders, delivering packages, analyzing data, and providing marketing assistance. These service providers have access to your personal information only as needed to perform their functions.
b. Promotional Offers: Occasionally, we may collaborate with other businesses to offer promotional offers to selected groups of CharmyPosh customers. In such cases, we do not share your information with these businesses without your consent.
d. Legal Compliance and Protection: We may disclose personal information when required by law, to enforce our Terms of Service or other agreements, or to protect the rights, property, or safety of CharmyPosh, our customers, or others.
e. With Your Consent: We may seek your consent to share your information with additional third parties, and you will have the opportunity to choose whether to share your information in such cases.
Security We take security seriously and use encryption methods to protect your information during transmission or storage. While no online or offline system can provide complete security, we have a dedicated security team working to safeguard your data. To further protect your information, we recommend that you keep your login credentials confidential and log out from shared computers.
Third-Party Advertisers and Links CharmyPosh may utilize interest-based advertising on our website and affiliated sites. These ads may be displayed based on your online activities. Please refer to our Interest-Based Ads Policy for more details.
Access and Choices CharmyPosh provides you access to your account information and allows you to update certain details. You can also manage your email subscription preferences and choose to unsubscribe from marketing emails. If you have any requests related to your information, please contact our customer support team.
Children's Privacy CharmyPosh does not sell products for purchase by children. Our services are intended for adults, and if you are under 18, you may only use CharmyPosh with the involvement and permission of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without parental consent.